If I sum up the three major points of my presentation:
- The skill set of records managers is needed more broadly across an organization to ensure good retention management of all content (unstructured and structured). While lots of people are focused on the right side of the EDRM model, programs still need to come back to reducing the amount of content being retained.
- The owner of various applications are not the owners of the application data
- In making your software selection, make sure you understand your organization’s goals for your records management program – are you trying to lower risk, lower costs, provide better visibility to content (and therefore better arming your legal counsel)?