Wednesday, July 22, 2009

Oracle ECM for Siebel

Web seminar this morning showing how Siebel Call Center users can associate managed documents such as warranties and service agreements with specific customer records. Nice if you've ever had a problem finding these kinds of documents, or if you want to associate certain documents across a group of accounts.

There will be another webinar next week showing how Oracle Content Management integrates with Siebel Sales and Siebel Marketing and Loyalty.

1 comment:

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