Web seminar this morning showing how Siebel Call Center users can associate managed documents such as warranties and service agreements with specific customer records. Nice if you've ever had a problem finding these kinds of documents, or if you want to associate certain documents across a group of accounts.
There will be another webinar next week showing how Oracle Content Management integrates with Siebel Sales and Siebel Marketing and Loyalty.
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The Challenge of Radical Technology Change
2 days ago
1 comments:
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